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Nails for U

+1 563-583-6667
3301 Pennsylvania Ave #100, Dubuque, IA 52001 United States of America
Open Today: 09:00 AM - 08:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Best PlaceJuice Reviews

My daughter and I had a scheduled appointment on a Tuesday evening. The salon was not busy with what appeared to be less than a handful of customers and more than enough employees, probably 7 or 8.
Both of us were in and out of the chair in less than 15 minutes. My nails were barely trimmed, filed or buffed at all. No cuticles trimmed whatsoever. Neither of the nail techs spoke to us to check in and see how we were doing or ask if we liked it, which they typically do. This was a special treat for us and it felt like they were racing to finish, honestly. This was my number one place to go for nails but today was highly disappointing and I'll be going elsewhere.
Very happy with how my nails turned out. Super relaxing and the ladies there were very nice. Would go again.
I have called 4 different times to book an appointment. Sometimes 3 weeks ahead and they can't get me i .Said only have 1 person to do fills and they're too busy. They do not offer any suggestions.Very rude!
The lady at the front claims she the only one that does fillings and says she does not have appointments for two weeks! She did not even try to fit me in, especially coming from out of town! From the looks of it they cannot do nails! I would not recommend this place! I’m very disappointed!
Rushed, rude, and horrible service.
No chip manicure & pedicure was completed in less than 20mins, very rushed and incomplete service for the price.
My husband got a pedicure, which was done in less than 10mins. No integrity in service.
They don’t have toe separators so they use paper towel, for a place that charge an extra manicure fee for a no chip manicure, they sure are stingy.
I don’t recommend this place for Nails. 35$ just to wash feet . They are not even properly cleaning and removing skin. Too bad service.
Always have the best experience at Nails for u! All the techs do great work and it’s super clean. Be sure to make an appointment- they are always busy!
My shalack nails chipping / peeling next day...$42 for clear no color.

Quick Facts About Nails for U

Nails for U Place, as evident from the comments, has both strengths and weaknesses. It is important to analyze these comments to get a comprehensive understanding.
Starting with the strengths, one customer mentioned being happy with how her nails turned out, highlighting that the salon can deliver satisfactory results. Additionally, the customer appreciated the relaxing atmosphere and found the staff members to be very nice. This indicates that the salon can create a pleasant environment for customers, contributing to a positive experience. Furthermore, another customer mentioned that all the technicians do great work, suggesting that there is a level of consistency in the quality of services provided.
However, despite these strengths, there are several weaknesses highlighted in the comments. One recurring complaint is the lack of availability for appointments. Multiple customers mentioned difficulties in booking an appointment, even when trying weeks in advance. This suggests a potential issue with the salon's scheduling and management. Additionally, one customer mentioned that they were not offered any suggestions when trying to book an appointment, indicating a lack of customer service and engagement.
Another significant weakness highlighted is the rushed and incomplete service. Several customers mentioned feeling rushed during their appointments, with one customer expressing disappointment in the lack of attention to detail. For example, one customer mentioned that their nails were barely trimmed, filed, or buffed, and no cuticles were trimmed. This suggests that the salon may prioritize speed over quality, leaving customers feeling unsatisfied with the final result.
Furthermore, there were complaints regarding the professionalism and behavior of the staff. Some customers mentioned encountering rude and unhelpful staff members. One customer mentioned that the lady at the front desk did not try to accommodate their appointment request, even when coming from out of town. This indicates a lack of customer-focused service and a potential issue with staff training.
Hygiene also seemed to be a concern for some customers. There were complaints about the lack of toe separators during pedicures, leading to the use of paper towels instead. Considering the salon charges extra for certain services, customers found this to be stingy and unacceptable.
Price was another aspect that customers raised concerns about. One customer mentioned paying $35 for a pedicure that they believed did not properly clean and remove skin. This suggests that the salon may overcharge for their services, potentially not providing a good value for the price.
Lastly, there was one comment about nails chipping and peeling the next day, indicating potential issues with the longevity and durability of the manicures offered.
In conclusion, Nails for U Place has some strengths such as satisfactory results, a pleasant environment, and talented technicians. However, there are significant weaknesses including difficulties booking appointments, rushed and incomplete services, unprofessional behavior, hygiene concerns, high prices, and issues with the quality and longevity of work. These weaknesses indicate areas for improvement in terms of customer service, management, attention to detail, and overall customer experience.


Today

Opening Hours

Monday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 09:00 AM - 08:00 PM
Friday 09:00 AM - 08:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday Closed

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Location